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SelfMailKit Anti-Spam Policy

We are committed to maintaining the highest standards of email delivery, trust, and compliance. Our platform must not be used to send unsolicited, irrelevant, or harmful email content.

This Anti-Spam Policy outlines what we consider to be spam, how we enforce anti-spam rules, and what is expected from all users of our service.

🚫 What We Define as Spam

We define spam as unsolicited email sent in bulk to recipients who did not give express permission to receive it. This includes (but is not limited to):

  • Emails sent without proper consent or opt-in from recipients
  • Purchased, rented, scraped, or third-party email lists
  • Messages that use misleading subject lines or sender details
  • Phishing attempts, malware, or deceptive content
  • High-frequency sends without proper unsubscribe options

We support only permission-based email communication. If your recipients didn't request it, don't send it.

✅ What Is Allowed

You may use SelfMailKit to send:

  • Transactional emails (order confirmations, password resets, system alerts, etc.)
  • Marketing emails to subscribers who explicitly opted in
  • Automated messages triggered by user actions, provided recipients agreed to receive such messages

All email lists used must be:

  • Acquired legally and ethically
  • Based on clear, verifiable consent
  • Up-to-date and maintained for accuracy and engagement

⚠️ Enforcement and Monitoring

We actively monitor email activity across our platform to detect unusual patterns, including:

  • High bounce or complaint rates
  • Rapid sending from new accounts
  • Spam trap hits or blacklisting events

Violating this policy may result in:

  • Immediate account suspension or termination
  • Reporting of abuse to relevant authorities
  • IP or domain blocking to protect our sender reputation

📤 Your Responsibilities

As a user of SelfMailKit, you are responsible for:

  • Ensuring full compliance with anti-spam laws (e.g. CAN-SPAM, GDPR, CASL)
  • Providing clear opt-out/unsubscribe links in your messages
  • Honoring unsubscribe requests promptly
  • Maintaining clean, permission-based recipient lists

📩 Reporting Abuse

If you receive an unsolicited or suspicious email sent via SelfMailKit, please report it to us at:

We investigate all reports promptly and take appropriate action to protect our ecosystem.

👮 We Take Spam Seriously

Spam hurts everyone - recipients, senders, and email infrastructure. That's why we enforce this policy strictly. By using SelfMailKit, you agree to uphold these standards.

For questions about this policy, please contact: